Shipping Policy

Coriom Shipping Policy – Where Reliability Meets Innovation

At Coriom, we believe shipping is not just logistics — it's a customer promise. Our policies are designed to balance flexibility, reliability, and speed, creating a seamless bridge between our brand, our vendors, and our valued customers.

1. Our Shipping Philosophy: Delivering Trust, Not Just Packages

We view every shipment as a commitment to customer happiness. With a target of 99% On-Time, In-Full (OTIF) delivery, our process ensures precision and care from dispatch to doorstep.

2. Carriers We Trust: Industry Leaders, Guaranteed Reliability

We partner only with the best:

  • USPS – nationwide coverage with affordability.
  • UPS – consistent parcel and express delivery.
  • FedEx – unmatched speed and international reach.

These partnerships reflect our focus on reliability and customer confidence.

3. Smart Scheduling: No Appointments, Just Hassle-Free Coordination

  • No rigid appointment requirements.
  • Vendors simply notify us of expected delivery dates.
  • This allows our team to prepare for faster processing and zero bottlenecks.

4. Documentation Made Simple: Clarity Without Complexity

  • No strict carton labels or packing slips required.
  • Basic documents (invoice, product list, description) are sufficient.
  • Future roadmap: digital documentation systems for faster inbound tracking.

5. Open-Door Receiving: Flexible Hours, Maximum Convenience

  • No fixed warehouse hours.
  • Deliveries are welcome anytime with prior notice.
  • Designed for global partners across time zones.

6. Safe & Sustainable Packaging: Protecting Products and the Planet

  • Vendors may use standard safe packaging practices.
  • Fragile items (like aroma diffusers) should include shock-proof materials.
  • Coriom encourages eco-friendly packaging to reduce environmental impact.

7. Outbound Excellence: From Our Warehouse to Your Home

Once we receive products:

  • Orders ship within 24–48 hours.
  • Customers receive real-time tracking numbers.
  • Domestic deliveries average 1–3 days, international 3–7 days.

8. Our Promise to Customers: Speed, Safety & Transparency

We commit to:

  • Full Transparency – real-time order tracking.
  • Proven Reliability – 99% shipments on time.
  • Proactive Support – fast solutions for any issue.

9. Vendor Partnership Standards: Working Together Seamlessly

  • Notify us of delivery at least 24 hours in advance.
  • Follow basic safety packaging guidelines.
  • Provide clear documentation for every shipment.

Future plan: Vendor Portal for direct scheduling, upload, and tracking.

10. Compliance Without Compromise: Meeting Every Standard

We follow all legal and safety regulations, including:

  • U.S. DOT (Department of Transportation) rules
  • CPSC (Consumer Product Safety Commission) guidelines
  • International customs and shipping laws

This ensures flawless, risk-free deliveries worldwide.

11. Green Shipping Goals: Sustainability in Motion

  • Partnering with carriers offering carbon-neutral shipping.
  • Promoting biodegradable packaging materials.
  • Consolidating shipments to cut down on emissions.

12. Customer Support: Always Here, Always Responsive

For any shipping concerns:

Email: support@coriom.shop

Our dedicated logistics team provides instant resolutions and peace of mind.

Final Word: Shipping as a Strategic Advantage

Coriom's shipping operations are flexible for vendors, reliable for customers, and legally compliant. By combining trusted carriers, streamlined documentation, sustainability initiatives, and strong vendor partnerships, we ensure shipping becomes a strategic advantage — not a challenge.

At Coriom, shipping is not just the end of a transaction. It's the start of trust, loyalty, and long-term relationships.